Privacy Policy
Last Updated: October 26, 2023
At Vista Living, your privacy is the foundation of our trust. We are committed to protecting your personal information, especially your sensitive health data. We use your data to provide and improve our wellness services, empowering you on your journey to a longer, healthier life. We do not sell your personal health data to third parties. This document provides a clear, comprehensive explanation of our practices, giving you full control and understanding of how your information is handled.
1. Introduction
Welcome to Vista Living. This Privacy Policy describes how Vista Living collects, uses, and shares your personal information. It applies to all users of our website, applications, and services (collectively, "Services"). By using our Services, you consent to the data practices described in this policy.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
a. Personal Data
This includes information that can be used to identify you directly or indirectly:
- Account Information: Name, email address, password, date of birth, gender, and contact preferences provided when you create an account.
- Billing Information: Payment card details and billing address for subscription services or product purchases.
b. Health Data
To provide personalized wellness plans and insights, we may collect:
- Health Metrics: Weight, height, activity levels, sleep patterns, dietary preferences, and self-reported health conditions.
- Goal Information: Your wellness goals, such as fitness targets or nutritional improvements.
- Interactions with Experts: Information shared during Q&A sessions or virtual workshops.
c. Usage Data
We automatically collect information about your access to and use of our Services:
- Device Information: IP address, browser type, operating system, unique device identifiers.
- Activity Logs: Pages viewed, time spent on pages, links clicked, features used, and website navigation paths.
- Cookies and Tracking Technologies: Data collected via cookies, web beacons, and similar technologies to improve user experience and analyze trends.
3. How We Use Your Information
Vista Living uses the collected data for various purposes:
- To provide and maintain our Services, including personalized wellness plans and daily articles.
- To improve and personalize your experience, tailoring content and recommendations to your health goals.
- To process transactions related to subscriptions and product purchases.
- To communicate with you, sending updates, newsletters, and responding to inquiries.
- To monitor the usage of our Services and analyze trends to enhance functionality.
- To detect, prevent, and address technical issues and protect against fraudulent activity.
4. How We Share and Disclose Information
Vista Living understands the sensitivity of your data. We do not sell your personal health data to third parties. We may share information only in limited circumstances:
- With Service Providers: Trusted third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics). These providers are contractually obligated to protect your data and only use it for specified purposes.
- For Legal Reasons: If required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With Your Consent: We may share your information for any other purpose disclosed to you at the time of collection or with your explicit consent.
5. Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: Data encryption in transit and at rest for sensitive information.
- Access Controls: Strict internal access controls and employee training on data privacy.
- Regular Audits: Periodic security assessments and vulnerability testing.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.
6. Your Privacy Rights
You have certain rights regarding your personal data:
- Access: Request copies of your personal data we hold.
- Correction: Request that we correct any information you believe is inaccurate or complete incomplete information.
- Deletion: Request that we erase your personal data, under certain conditions.
- Object to Processing: Object to our processing of your personal data, under certain conditions.
- Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact our Data Protection Officer using the details provided below.
7. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact our Data Protection Officer:
Email: [email protected]
Address: 742 Summit View Drive, Suite 100, Denver, CO, 80205, United States
Phone: (720) 555-0187
Thank you for trusting Vista Living with your wellness journey.